An IP-PBX is a PBX phone system that uses IP (Internet Protocol) data networks to manage call switching, route calls and handle other messaging. IP-PBX technology includes advanced communication features, like voicemail to email, but also provides scalability and the ability to connect to traditional PSTN (Public Switched Telephone Service) lines, so there is no need to change carriers.
An IP-PBX business phone system consists of one or more IP-Phones, an IP-PBX server and an optional VoIP gateway to connect to existing PSTN lines. The IP-PBX server functions in a similar manner as a hosted VoIP proxy server, but resides in most cases on premise: connecting SIP clients, being either soft phones or hardware-based IP-Phones.
The IP-PBX server establishes a directory of registered IP-Phones and their corresponding SIP addresses and connects internal network (LAN) calls or routes outgoing calls either to a VoIP gateway or a VoIP service provider. Today's proprietary PBX systems are expensive to deploy and maintain.
Open source VOIP/PBX solutions offer a reliable and cost-effective way for the enterprise communications.
Benefits of IP-PBX Intercom Solutions
- Scalability. Traditional PBX (Private Branch Exchange) phone systems have a set number of ports for telephones to plug in to. VoIP systems
provide greater flexibility as you can run a number of ‘virtual users’ through each network socket.
- Reduce operating costs. Because a VoIP-enabled system is based on software rather than hardware, it is easier to manage and maintain. By adapting open source PBX solutions, an immediate saving on interoffice/remote branch toll charges.
- Improve productivity. VoIP treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate
in virtual meetings using shared data and videoconferencing.
- Wireless-compatible. With a wireless LAN in place, mobile devices like PDAs and smart phones can use your VoIP system.
- Enhanced customer service. VoIP-enabled enterprise can allow greater customer service via Computer Telephony Integration (CTI) or Voice-enable applications.
- Dependable call management. Voice-related services, roaming, caller-ID, call forwarding and broadcast messaging, become simpler to maintain and can be updated as needed.
Advent Consulting provides professional expertise developing and integrating open source VOIP/PBX for your unique business organization. We offer complete low-risk, enterprise VOIP/PBX solutions that can integrate with your existing network delivering immediate ROI and strategic flexibility.
We provide a full-featured PBX phone system that runs on a custom server sitting in your office. This custom server is simple to set up and it can be done through any Web browser in a matter of minutes. No phone training is required.
- Unlimited extensions, unlimited voicemail
- Powerful Auto Attendant with Scheduler
- Telecommuters keep their extension
- Multiple offices ready
- Easy to manage via Web browser
- Compatible with analog and IP phones
- Works with regular phone line or VoIP
- Name Directory
- Conference Calling
- Unlimited user license
- Call Forwarding
- Music On Hold
- Call Transfer
- Branch office support
- Reporting support
VO-IP PBX can be operates in three distinct modes, VOIP, PSTN or PSTN-Fallback Mode. Voice over IP allows users to take advantage of cheap long distance calling rates and free calling between corporate offices, branch offices and remote extensions.
Advantages of IP-PBX Intercom
- It uses your LAN Network-
An IP-PBX business phone system will reside on your network using your existing LAN. The PBX server is only a short distance away, so signaling distance and time (latency) is very short and does not depend on traveling over the Internet and other networks.
- Lower operational costs over time-
In addition to taking advantage of lower cost VoIP routing, purchasing your own IP-PBX lowers costs over time. When using hosted VoIP the initial costs are most likely lower, but monthly subscription costs are ongoing and higher over time when compared to an IP-PBX. A business owned IP-PBX will usually result in lower averaged monthly operating costs especially for systems with a higher number of users.
- Simpler Management-
The GUI of an IP-PBX will be much more user friendly than traditional PBXs. This allows for easier changes and additions.
- Easy to move phones-
Because phones are IP based, they are like PCs, move them from one connection to another and they find home and connect right back up to the PBX server. No longer are the days when a simple phone move needs to have cross connects changed and phone technicians making a billable service call.
- Unified Messaging-
Having the ability of receiving and listening to your messages from your Outlook inbox, along with PDFs of faxes increases communication and productivity. Integration with work applications, such a CRM packages can help business performance.
- Branch offices-
Can be added to an existing system and connected through an Internet connection. (Again lower cost, with the IP-phones being the major cost of the hardware needed.)
- Remote & Unlimited Extensions-
Employees can plug in a compatible IP- Phone at home to their Internet connection and be extension dialing & there can assign own unlimited extension numbers.
- Cost savings by connecting to VoIP providers via SIP trunking-
Using SIP trunking with an in house IP-PBX can connect to lower cost VoIP providers; reducing phone bills, especially long distance and International calls.